Visitors are expected to behave in an appropriate, respectful and positive manner when interacting with other guests, our volunteers, and our staff.

Behaviour by any person or group that is aggressive, harassing, bullying, demeaning, discriminatory, racist will not be tolerated.  This includes inappropriate contact, touching or gestures, using objectionable or lewd language, displaying hate-related symbols, or evoking hatred in any way towards another person, group, volunteer or staff.  Any behaviours deemed unruly or unsafe that endangers people, disrupts other guests’ ability to enjoy their visit, or interferes with business operations will not be tolerated and may result in denial of entry to the Space Centre or removal from the premises without a refund.

The H.R. MacMillan Space Centre retains the right at all times to request that a visitor to leave the Space Centre, or refuse and/or revoke admissions in any form, including memberships, in the event of a breach of this Policy.

When deemed necessary, all bags, backpacks, and packages may be inspected prior to entering the Space Centre.

Distributing any literature or propaganda, soliciting for signatures and/or the selling of any goods and services is not allowed on Space Centre property unless authorized by the H.R. MacMillan Space Centre.

Visitors must be clothed and wearing appropriate footwear before entering the Space Centre. Individuals actively concealing their identity by way of a costume or mask will be denied access. This does not apply to individuals following established religious customs and dress or wearing a disposable surgical mask for personal/medical reasons.

Children under the age of thirteen (13) must be accompanied by an adult while at the Space Centre. Those under the age of six (6) must be supervised by an adult at all times. 

Hand-held devices may be used to take non-flash photographs for personal use only.

Service animals are welcome in all Space Centre areas. Each animal must be clearly identified by visual indicators such as a vest or harness. Other animals are not permitted in the building.

We take the health and safety of our guests seriously. If you are feeling unwell or have any flu-like symptoms prior to your visit, please postpone your visit.

We have a number of online programs available in case you are unable or prefer not to visit in person.

Is wearing a mask required? Masking is optional at our facility. We ask all guests to be respectful of other people’s comfort levels, including those who choose to keep their masks on when indoors.

What sanitation measures are in place?
We have hand sanitizing stations inside and outside the exhibition, theatre, and observatory areas. Extra cleaning measures remain in place to ensure our facilities are safe.

During your visit we ask that you cough and sneeze into your arm and wash your hands often.